info@dmc-fm.co.uk

Call us on 01908 000 000

Privacy Policy

We at DMC Facilities Management Ltd understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits our site, WWW.DMC-FM.co.uk and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. You will be deemed to have accepted our Privacy Policy when you first use our site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:
Cookie” means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site. Details of the Cookies used by our site are set out in section 12, below.
Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us when you use our site. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation 2016/679 (“GDPR”); and
We/Us/Our” means DMC Facilities Management Ltd a company registered in England and Wales under company number 06828391 whose registered address is at Unit 9 Firbank Court, Leighton Buzzard LU7 4YJ.

2. Contacting Us

Our main point of contact for data protection related queries is DMC Facilities Management Ltd and can be contacted by email at info@DMC-FM.co.uk by telephone 01525 500100 or by post Unit 9 Firbank Court, Leighton Buzzard LU7 4YJ. If you have any questions about this Privacy Policy or our site, please contact us using this email address. Please ensure that your query is clear, particularly if it is a request for information about the data, we hold about you (as under section 12).

3. What Does This Policy Cover?

This Privacy Policy applies to our use of personal data collected when you become a customer of ours, when you enquire about our services or when you visit our Site.

Our Site may contain links to other websites, including social media links. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

  • The right to be informed about our collection and use of your personal data.
  • The right of access to the personal data we hold about you (see section 12).
  • The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details above).
  • The right to be forgotten – i.e., the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details above).
  • The right to restrict (i.e., prevent) the processing of your personal data.
  • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
  • The right to object to us using your personal data for particular purposes; and
  • Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 13 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office who can be contacted via its website www.ico.org.uk, or telephone 0303 123 1113.

5. What Data Do We Collect?

Depending upon your use of our site, we may collect some or all of the following personal and non-personal data (please also see section 13 on our use of Cookies and similar technologies):

  • name.
  • Contact Details
  • Duration on Site
  • Location
  • Device used
  • IP

If you use our site to provide us with the personal data of any other person, it is your responsibility to ensure you have gained consent from that person to transfer their personal data to us.